How to return?
Enter your order number and your e-mail address in the return form (at the bottom of the page) and click on Start. Follow the instructions and select the items you want to return. You will receive a confirmation email with shipping instructions if the return request is approved.
What items are refundable?
You can return your items within 30 days of receiving your shipment. They must be in their original condition. For clothing, unwashed and unworn as well as in the original packaging.
Free promotional gifts or items are not refundable!
Are there any return costs?
There are no return costs. The original shipping costs are not refundable,
you are responsible for the return costs.
When will I receive my exchange or voucher?
Once your return is received and inspected, we will send you an email to let you know that we have received your returned item. We will also inform you of the approval or refusal of your exchange or reduction coupon. If your request is approved, your exchange or voucher will be processed as soon as possible.
For any return request please use the return form .